This is a neat little video from the Arlington Heights Memorial Library in Arlington Heights, IL, passed on to me by Ellen. It gives you a taste of what happens in tech services, the “behind the scenes” department of the library. Six minutes long, but it has a neat little hook and it’s not a talking head.

It looks like they have a series of library videos – I think this kind of thing, when done with an eye towards being informal and entertaining, can be a great PR tool. To me, nothing says “this is a friendly place to go” like people who not only take the time to explain what they do and demystify a confusing place, but who do so in an accessible way that really lets the library’s sense of humor and personality shine.